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Artificial intelligence (AI)

The 8 Key Elements You Need for Good Customer Service

10 Tips for Customer Service Automation That Will Change the Way You Deliver Support For example, say a customer needed your product to be compatible with IOS systems. When the customer first opened the case, your product couldn’t do that, but now, it’s a beta feature that users can request. Rather than hoping they’ll see […]

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Import your Zendesk ticket, user and organization data

10 Best Customer Portal Software Solutions in 2024 Zendesk excels with its AI-enhanced user experience and robust omnichannel support, making it ideal for businesses focused on customer service. On the other hand, Intercom shines with its advanced AI-driven automation and insightful analytics, perfect for those who value seamless communication and in-app messaging. Consider which features

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